Privacy Policy

This Privacy Policy describes how Helios Law P.C. ("Helios Law," "we," "us," or "our") collects, uses, discloses, and protects personal information through our website (helioslaw.com), client portal (portal.helioslaw.com), electronic communications, social media pages, and other digital services that link to this Policy (collectively, the "Service").

This Privacy Policy does not apply to information we process on behalf of our clients in connection with active legal representation. That use is governed by our engagement agreements and applicable professional responsibility rules. If you have questions about how we handle your information as a client, please contact us directly.

As an AI-native law firm, we leverage advanced technology, including artificial intelligence tools, to support case evaluation, legal research, document review, and client communication across our practice areas, including employment law, civil rights and immigration, sexual abuse, personal injury, product liability, environmental litigation, and data privacy. We take our obligations to safeguard your information seriously, and this Policy explains how we do so.

Information You Provide

When you use our Service, contact us, or submit a case inquiry, you may provide:

• Contact data, such as your name, email address, mailing address, and phone number.
• Case inquiry data, including descriptions of your legal matter, dates, parties involved, and other facts you share when evaluating whether to retain us.
• Demographic data, such as your state or country of residence.
• Communications data from your exchanges with us by email, phone, our client portal, or otherwise.
• Payment data, such as billing information, when applicable.
• User-generated content, such as documents, photos, or other materials you upload or submit through our Service.

Information Collected Automatically

When you visit our website or use our digital services, we and our service providers may automatically collect:

• Device and technical data, such as IP address, browser type, operating system, device identifiers, and general location (city/state).
• Usage data, such as pages viewed, time spent on pages, links clicked, and navigation paths.
• Communication interaction data, such as whether you open our emails or click links within them (using pixel tags or similar technologies).

Information from Third-Party Sources

We may supplement information we receive from you with data from public records, government agencies, social media platforms, data providers, and co-counsel or referral partners, as permitted by applicable law and professional rules.

We also collect personal information through Decisis Software, our third-party CRM and intake platform, which captures information you submit when contacting us or requesting a case evaluation. Decisis Software's handling of your information is subject to its own privacy policy, and information collected through that platform is also governed by this Policy once received by us.

Tracking Technologies

We use the following tracking technologies on our Service:

• Cookies: Small text files stored on your device that help us remember your preferences and analyze site usage. We use session cookies (deleted when you close your browser) and persistent cookies.
• Local storage: Technologies like HTML5 that store data on your device for functionality purposes.
• Web beacons / pixel tags: Small transparent images embedded in emails or web pages to track opens, clicks, and page visits.

You can control cookies through your browser settings. Disabling cookies may affect functionality of certain parts of the Service.

We may send you text messages for case updates, appointment reminders, and other service-related communications if you opt in. Standard messaging rates may apply.

No mobile information collected through SMS opt-in will be shared with third parties for marketing or promotional purposes. To opt out of text messages at any time, reply STOP to any message we send you.

We use personal information for the following purposes:

• Service delivery: To operate our website and client portal, respond to inquiries, evaluate potential representation, communicate with you about your matter, and provide legal services.
• AI-assisted operations: As an AI-native firm, we may use AI tools to assist with case intake screening, legal research, document review, and pattern analysis. We do not rely solely on automated systems for legal decisions affecting your rights. Information processed by AI tools is subject to attorney oversight.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent, unauthorized, or illegal activity, and to protect the security of our systems and data.
• Research and development: To analyze and improve our services, website, and internal workflows. We may create de-identified or aggregated data from personal information for lawful business purposes.
• Marketing: To send you news, legal updates, and information about our services, where permitted. You may opt out at any time.
• Legal compliance: To comply with applicable laws, court orders, bar rules, subpoenas, and other legal obligations; to enforce our terms; and to protect our rights and those of our clients and third parties.

We do not sell your personal information.

We may share your personal information with the following parties:

• Co-counsel and referral attorneys: When we engage co-counsel to handle out-of-state or specialized matters on your behalf. Any co-counsel arrangement incurs no additional cost to you.
• Service providers: Third parties that help us operate our business and Service, such as cloud hosting providers, IT vendors, customer support platforms, AI technology providers, email delivery services, analytics providers, and our CRM and intake platform (currently Decisis Software). These providers access information only as needed to perform services for us and are bound by confidentiality obligations.
• Professional advisors: Attorneys, accountants, auditors, and insurers, to the extent necessary for professional services rendered to us.
• Law enforcement and government authorities: When we believe disclosure is required or permitted by law, court order, or legal process, or to protect the rights, safety, or property of our firm, our clients, or the public.
• Corporate transactions: In connection with a merger, acquisition, sale of assets, financing, or reorganization of Helios Law. In such events, personal information may be transferred as a business asset, subject to confidentiality protections.
• With your consent: For any other purpose for which you provide express consent.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

• Opt out of marketing emails: Click the unsubscribe link in any marketing email, or contact us at the address below. Note that you may still receive service-related and case-related communications after opting out of marketing.
• Opt out of text messages: Reply STOP to any SMS we send you.
• Cookie preferences: Adjust your browser settings to block or delete cookies. Note that disabling cookies may impact Service functionality. For more information, visit allaboutcookies.org.
• Do Not Track: Our Service does not currently respond to browser Do Not Track signals. For more information, visit fpf.org/thank-you-for-visiting-allaboutdnt-com/.
• Access, correction, and deletion: Depending on your jurisdiction, you may have rights to access, correct, or delete personal information we hold about you. Contact us to submit a request. Note that certain information may be subject to retention obligations under applicable professional rules or law.
• Declining to provide information: You may decline to provide certain information, but this may limit our ability to evaluate or provide legal services.

California Residents - Shine the Light

California residents may request information about whether we have disclosed personal information to third parties for their direct marketing purposes during the preceding calendar year. We do not share personal information with third parties for their own direct marketing purposes. To make an inquiry, contact us at the address below.

As an AI-native law firm, Helios Law uses artificial intelligence tools to improve efficiency and quality across our operations, including intake screening, legal research, document review, and case analysis across our practice areas, which include employment law, civil rights and immigration, sexual abuse, personal injury, product liability, environmental litigation, and data privacy. We want to be transparent about this:

• AI tools assist attorneys but do not replace attorney judgment. All significant decisions affecting your legal rights are made by licensed attorneys.
• Information you provide during intake may be processed by AI systems to help us assess your matter. Results are reviewed by our legal team.
• We use reputable AI service providers under data processing agreements that limit how your information may be used.
• We do not use your personal information to train third-party AI models without your consent.

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, to comply with legal obligations (including applicable bar association record-keeping rules), resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to securely delete or de-identify it.

We implement technical, administrative, and physical safeguards designed to protect the personal information we collect and maintain. However, no security measure is perfect, and we cannot guarantee the security of any information transmitted to or stored by us. If you believe your information has been compromised, please contact us immediately.

Our Service may contain links to third-party websites, portals, or applications. These links are provided for convenience and do not constitute an endorsement. We are not responsible for the privacy practices of third-party services, and we encourage you to review their privacy policies before providing any personal information.

Our Service is intended for use by individuals located in the United States. If you are located outside the United States and choose to use our Service, your personal information may be transferred to and processed in the United States or other countries where our service providers operate. Privacy laws in those jurisdictions may differ from those in your home country. By using our Service, you acknowledge and consent to this transfer.

Our Service is not directed to individuals under 18 years of age, and we do not knowingly collect personal information from minors without parental or guardian consent. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it in accordance with applicable law.

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this Policy reflects the most recent revision. Where changes are material, we will provide notice by updating the date and, where appropriate, notifying you directly or obtaining your consent. Your continued use of our Service after any update constitutes acceptance of the revised Policy.

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

Helios Law P.C. - helioslaw.com - 2026 All Rights Reserved